Refund policy
Return and Refund Policy (7 Days)
At MyPrimeFinds, your satisfaction is our top priority.
If you are not completely satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.
Eligibility for Returns
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The item must be unused, in its original packaging, and in the same condition that you received it.
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Proof of purchase (order confirmation or receipt) is required.
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Certain items such as digital goods, personalized products, or perishable items are non-returnable.
Return Process
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Contact us within 7 days of delivery at Customersmyprimefinds@gmail.com or call +44 8982 898092.
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Once your return request is approved, we will provide instructions for shipping the item back to us.
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You are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds
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After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 5–10 business days.